Market survey

  • Problématique ; manque de connaissance du marche et de positionnement stratégique.
  • Solution : Analyse approfondie du marché, identification des segments, et définition du  positionnement de la marque.
  • Intérêt : Aide à la prise de décisions stratégiques, positionnement de le marché.

Customer surveys and product tests

  • Problématique : Inconnaissance des attentes des clients et incertitude sur l’acceptation de nouveaux produits.
  • Solution : Collecte et analyse des retours clients sur les produits/services, tests de concepts et de logos.
  • Intérêt
    Amélioration de la fidélité client, validation des produits avant lancement.

Surveys and Qualitative Studies

Compréhension des attentes et opinions des consommateurs, développement de produits/services mieux adaptés.

Data Collection and Competitive Intelligence

Accès à des données en temps réel, analyse de la concurrence, compréhension de l’efficacité des campagnes publicitaires.

Customer Experience Optimization

Amélioration de l’expérience client, optimisation de l’aménagement des magasins, fidélisation accrue.

Customer Service Evaluation

Amélioration de la qualité du service, identification des lacunes, optimisation des points de contact.

  • We wanted to trust a group of young people who seemed determined and above all relevant in their analytical approach. We are satisfied with the performance of Dolph-Stats Consulting. The approach is appropriate to the study's request and we note an in-depth analysis of the results of surveys conducted with great rigour. We are particularly pleased with the flexibility of the Dolph-Stats Consulting team. The accuracy of the questions asked during the surveys confirms the firm's technical skills. The results really allow us to better understand Dolima's customers' behaviors and to readjust our marketing and sales strategies. We find that Dolph-Stats Consulting has a particular attention to detail and does not hesitate to be frank and objective when the results are not conclusive but above all offer other alternatives. We recommend Dolph-Stats Consulting without hesitation for the analytical quality of the studies, the respect of the timing, all at reasonable prices.
    Pipo Ngor BOB
    Director General Manager at La Laiterie du Berger DOLIMA
  • I had the opportunity to solicit Dolph-Stats Consulting on the establishment of a Quali / Quanti study on the subject of health in Senegal. The stakes were important. Dolph-Stats Consulting has made every effort to bring us the answers that we have relied on to launch our health insurance offer to the Senegalese diaspora. I highly recommend the Dolph Stats teams for their professionalism and the quality of their work.
    Mr Traoré
    NOMADKARE
  • The data collection work that Dolph-Stats did at our MOSART conference had a considerable impact on our decision to develop a second phase to our project. Their kiosks and QR code allowed us to collect almost 80% of the feedback from the participants at the event, which is quite remarkable.
    Teddy Ngou Milama
    Jouzik President

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